living apothecary herbal tea blends

Frequently Asked Questions

 

General:

+ Am I able to pick up my order?

Yes ! We offer free pick ups to those living in Downtown Toronto. Simply choose pick up while checking out. Once your order is fulfilled, we will reach out to you with an exact address. If you have any questions please email us at hello@livingapothecary.ca

+ Do you wholesale your products?

We do ! We love working with like-minded businesses. If you are looking for some more information, please visit our wholesale page

+ Are your teas all organic?

All of our botanicals are 100% organic and all our blends are 100% natural. Using only organic botanicals is very important to me in ensuring we are offering the most therapeutic blends

+ Do you offer samples?

Unfortunately, we are no longer offering samples. This is simply due to the fact that we are a small business. We do offer a bundle that contains 4 different blends, our mini bundle. This is a great introduction into our tea blends. Please do note, that based on availability the bundle blends will change time to time

+ Are your teas safe if I’m pregnant or breastfeeding?

Some definitely are, however, it is always recommended to chat with your trusted healthcare provider

+ I’m on a medication, is having tea safe?

Along with the question above, it is always recommended to chat with your trusted healthcare provider

+ What is the shelf life of your blends?

Our blends do have a shelf life of up to 24 months. However, for best results, it is suggested to consume your blends within 12 months. To maintain their freshness after opening, always ensure the bag is closed and kept in a cool, dark spot

+ What is your return policy?

All items purchased are final sale, simply due to the nature of our products. However, if you have any issues at all, please contact us at hello@livingapothecary.ca and we will take care you

+ When will my order ship?

We always want to get your order out as soon as possible. You can typically expect your order within 1-3 days from ordering

+ Do you ever offer discounts?

We do! We typically announce any discounts on our social. However, to stay up to date and in the know on our discounts, be sure to sign up for our newsletter


Not seeing your Q in our FAQ? 

Send us an email at hello@livingapothecary.com with your question and we’ll be sure to answer it