Shipping & Returns

 

Shipping Information

Shipping to Canadian addresses is free for all orders over $50. Use code FREESHIP50 at checkout. Orders that are less than $50 have a flat rate of $10 for shipping.

All US orders have a flat rate of $20.

How do you ship?

All of our orders are shipped via Canada Post and shipping times will vary depending on the location. Please note that locations outside of Canada may take up to 2 weeks for delivery.

What if my order gets damaged on its travels? 

We do our best to protect your goods against damage. If any damage occurs on its travel, please reach out to us at hello@livingapothecary.ca and we will sort everything out for you!

Wholesale shipping?

If you are interested in carrying our teas in your space , please fill out our wholesale form. We will be in touch in regards to stocking our teas + delivery options.

Ordering

How long will it take to process my order? 

Your order will be processed within 1-3 business days of purchase

When will my order ship? 

All orders are shipped via Canada Post within 1-5 business days from purchase. An email will always be sent letting you know your order has shipped 

Will I be charged tax?

You will be charged the appropriate tax based on your Province or Territory where your order is being delivered to

Returns

Am I able to return my order?

All items purchased are final sale. If you have any issues at all, do not hesitate to contact us and we will take care of you!

Not seeing your Q in our FAQ? 

Send us an email at hello@livingapothecary.com with your question and we’ll be sure to answer it